That article was a bunch of crap. I doubt she really said that. Also, it was more in the context that older lady friends (of his grandma I think?) women preferred Jamie over Andy. Even that might not be accurate, but if it is, she never said he was the uglier one. I can't picture a mother saying that, especially not his mother.
Also that 6-1, 6-0 is because Murray wasn't playing well at he never got his game going. It has nothing to do with Novak's vast superiority. I admit that their match at Indian Wells was not much closer but the year before that they had a pretty close 3 set match.