If you worked in a call center, how was your life? Please describe :lol:
Working in such a place give you a lot of perspective in life. It wasn’t always the crisis life ending situation all the time but I do get to hear a lot of personal stories and there are funny moments too. I had a phone conversation once with a lady who was of Asian decent who is going through legal issues with court cases pending, she is losing her house so it’s understandable that she is depressed. She had one major attempt at suicide but luckily survived. Anyway to cut the long story short we ended up talking about Asian movies and she was laughing towards the end of the conversation. I don’t know what happened to her and whether she got her life back on track but for a brief moment I felt I made someone happy.Holy shit! <img src="https://www.tennisforum.com/images/smilies/laugh.gif" border="0" alt="" title="lol" class="inlineimg" />I can share but it would ruin your thread. I worked at a mental health telephone helpline once so I don’t think it’s something you have in mind when you started this thread.
I got someone off the train tracks once....
Not every call centre is an outbound centre looking to harass people or make sales.Nope, never. I don't like to harass people.
I'm on the 'call-block' thing but they still get through. And I hang up on 80% of the ones who ring about computers or charities - within 30 sec.I've never worked in a call centre but I get plenty of calls from them trying to con me.
'Hi, this is Joe from Microsoft. Your computer is sending out error messages but I can help you."
"You're not Joe, you're not from Microsoft and I've got a Mac. "
Line goes dead.
national security is important business :superlol:Yes I have, when I was a student, though due to the nature of work I cannot reveal exact examples of different stories because it was confidential information. There are a couple of things that spring to mind that I can tell you.
The first is a time I was speaking to a police officer over the phone and she was passing me the name of an individual. The surname was Alcock. She said to me "The surname is Alcock, I will spell it, Alpha, Lima... and then cock, as in your cock" :facepalm:
The second was when I was taking the registration of a vehicle that ended in "LOL" and the police officer said to me "...Lima, Oscar, Lima... but I can assure you with the speed we caught him travelling at he is most certainly not laughing out loud".
The third was when I was conversing with a highways operative and she was trying to pass me a location. She had no postcode, no name for the area, road or anything. I asked for a grid/map reference just so I could map it manually and find it. She said "it has no grid reference because it's on a main road" :facepalm:
I remember once I had to call this guy to tell him that the alarm at his business premises had been activated and that he would need to attend as a listed keyholder. The first time I called him it rang out, the company had a policy of trying three times. So I called a second time and there was just deep breathing and a lot of ruffling going on before the line cut out/he hung up. The third time I called he answered and screamed down the phone at me "I'M IN THE MIDDLE OF F***ING SEX WHY ARE YOU RUINING IT FOR ME... ARRGGGH" and then hung up :haha: I was in ruins with laughter, I mean seriously, who answers their phone if it goes off during intercourse :haha:
I have lots of other stories I could tell but they'd give too much info away for a public forum, even though they are years old now.
There is a difference between calling for help or getting called because companies want to sell you something. The latter is what I consider a call centre which harasses people. Same with sales people who go from door-to-door. They think they come across as nice, but I never heard anyone saying that's a nice way of making a sale.Not every call centre is an outbound centre looking to harass people or make sales.
How do you explain people that take calls for emergencies, like for ambulances? They work in call centres.
You don't know me so just because I don't like call centres and haven't worked at one doesn't mean I'm privileged or lucky :wink2: There are more meaningless jobs besides working at a call centre. Maybe I did that? You don't know :bigwave:Not everybody is as privileged or lucky as you.
There is a difference between calling for help or getting called because companies want to sell you something. The latter is what I consider a call centre which harasses people. Same with sales people who go from door-to-door. They think they come across as nice, but I never heard anyone saying that's a nice way of making a sale.
People who take calls for ambulances for example have a medical background themselves. So there is a form of professionalism unlike call centres filled with first year students who call people to sell them all kinds of crap.
You don't know me so just because I don't like call centres and haven't worked at one doesn't mean I'm privileged or lucky :wink2: There are more meaningless jobs besides working at a call centre. Maybe I did that? You don't know :bigwave:
No actual response to my first paragraph then :facepalm:As I said before, you don't know me so don't bother trying to analyse someone's personality through the internet just because I think call centres harass people and you didn't like to read that, because you've worked for one. Maybe you should figure that out first why that bothered you before talking about a person you don't know.