Roland Garros On-line Ticket Applications - Please Help! [Archive] - MensTennisForums.com

Roland Garros On-line Ticket Applications - Please Help!

MrExcel
11-15-2005, 07:23 AM
I am trying to use the new online application system to apply for Roland Garros tickets for 2006. It directs you to the following link to set up an account:

https://www.billetterie.fft.fr/FFT/action/login?method=setLocaleEN

But when you try to submit the form on the next page it continually says that the postcode is invalid and that it needs to be 5 characters!!

Has anyone else tried and had this trouble? Does anyone know how to get around it?

Any help would be appreciated!

Thank you tennis loving friends

:)

pesto
11-15-2005, 08:45 AM
I put my postcode in the second line of the address, and filled the postcode section with 5 zeroes, and it accepted that, and sent me a confirmatory e-mail. Presumably there will be an extraneous line of zeroes in my address when they send the tickets, but the PO normally manages to sort things out...

jtipson
11-15-2005, 09:01 AM
Wooh, does everyone know they've changed the application period and it's now November 14th to February 15th? Better get going on that then. It's only an application to go into the "draw", but I would have missed it as I normally don't look at the site until Feb.

Looks like they have got the form validation code wrong (wants 5 numbers as per French postcodes). Just put in any 5 numbers and make sure your address is correct! It worked for me.

Deivid23
11-15-2005, 09:08 AM
I have a similar problem with telephone and mobile numbers, it doesn´t work to me without gaps, filling with zeros... :rolleyes:

Deivid23
11-15-2005, 09:14 AM
I have a similar problem with telephone and mobile numbers, it doesn´t work to me without gaps, filling with zeros... :rolleyes:

It worked filling with zeros ahead of the numbers, what a crap form :o

jtipson
11-15-2005, 09:21 AM
It worked filling with zeros ahead of the numbers, what a crap form :o

I don't think they're likely to use the phone numbers but the postcodes are really important because it needs to match your credit card!

Unfortunately, you cannot edit your profile afterwards either, you have to phone them. You also cannot email them to tell them they've got the web form wrong (or maybe I need to look a little further).

Deivid23
11-15-2005, 09:25 AM
I don't think they're likely to use the phone numbers but the postcodes are really important because it needs to match your credit card!

Unfortunately, you cannot edit your profile afterwards either, you have to phone them. You also cannot email them to tell them they've got the web form wrong (or maybe I need to look a little further).

The thing is that a kid could do a better form than that :rolleyes:

gravity
11-15-2005, 09:33 AM
I have a hunch the solution to the problem is very simple:

Use the French language version of the site and everything works perfectly. Try to use English and they do everything they can to make life as difficult as possible for you. It's just preparing you for what you'll experience when you visit France without speaking the native tongue.

jtipson
11-15-2005, 09:36 AM
The thing is that a kid could do a better form than that :rolleyes:

Sure, but I don't think it's a programming issue, it's a cultural issue - perhaps they didn't realise that other countries don't have five digit postcodes.

Deivid23
11-15-2005, 09:51 AM
Sure, but I don't think it's a programming issue, it's a cultural issue - perhaps they didn't realise that other countries don't have five digit postcodes.

It´s also a programming issue and it´s quite ridiculous, it´s trivial to solve this kind of problems with the strings

Deivid23
11-15-2005, 09:55 AM
Also, you can´t reserve tickets for more than 2 days, if I´ve understood well :shrug:

Straby
11-15-2005, 10:10 AM
I have a hunch the solution to the problem is very simple:

Use the French language version of the site and everything works perfectly. Try to use English and they do everything they can to make life as difficult as possible for you. It's just preparing you for what you'll experience when you visit France without speaking the native tongue.

Doesnt work for me either. It keeps saying my postal code isnt right. :lol:

Horrible. :o

FrogBurger
11-15-2005, 10:25 AM
Im in France, and i had no problem, i ordered all the tickets already. Mostly annex seats, but no troubles.

MrExcel
11-15-2005, 11:43 AM
I've completed the form using '00000' for the postcode, but you can only change the details by writing to them.

I'm wondering if this will cause a problem when the credit card company checks the details :shrug:

jtipson
11-15-2005, 01:09 PM
Im in France, and i had no problem, i ordered all the tickets already. Mostly annex seats, but no troubles.

No doubt you have a five figure postcode. You didn't order the tickets by the way, your application just went into a big pot from which they do a draw. A bit like Wimbledon, but much nicer (since you can say which days, which courts and how many tickets).

jtipson
11-15-2005, 01:10 PM
I've completed the form using '00000' for the postcode, but you can only change the details by writing to them.

I'm wondering if this will cause a problem when the credit card company checks the details :shrug:

I expect it will be ok, as an awful lot of foreign applicants will have this problem.

FrogBurger
11-15-2005, 02:10 PM
No doubt you have a five figure postcode. You didn't order the tickets by the way, your application just went into a big pot from which they do a draw. A bit like Wimbledon, but much nicer (since you can say which days, which courts and how many tickets).

My tickets for the qualies are most certainly ordered already. they dont sell out so the tickets are as good as mine.

And for the tickets during the tournie, its the same thing, i only bought a show court seat on the day i had to cause there were no annex seats available (Saturday) the rest are annex seats and they are never a problem to get ahead of time. ;)

revolution
11-15-2005, 03:16 PM
I'd love to go to RG sometime in the future, it fascinates me... in the tennis, the crowds and the players' relationship with the spectators.

FrogBurger
11-15-2005, 08:10 PM
Does anyone want to come to my RG BBQ? Im gonna have a BBQ on the Saturday before play starts on Sunday. I'll grill up merguez, boudin noirs et blancs, regular sausages, steaks etc and I'll bust out some white rosé, red and white wine and some spanish champagne i know of and we'll have a great BBQ at my bros down the street. So its the saturday before the tournament and you'll come by towards 8 after watching tennis. Oh and ill p.u. some softdrinks and beer too. Theres like a total toilet situation and a nice place to relax and its very close to the center of paris. So if there is interest I will have a kickass RG BBQ. Who's coming to paris at that time?

enqvistfan
11-15-2005, 08:13 PM
I think that the booking system is only for the French. For people abroad, the system is different I think. It has always been different, that's maybe why foreign people have some problems. I'm going to check the form and come back to you.
But, you are not sure to have your tickets, cause there will be a draw.

FrogBurger
11-16-2005, 10:47 AM
Enqvist fan - will you come to my BBQ?

jtipson
11-16-2005, 11:32 AM
I think that the booking system is only for the French. For people abroad, the system is different I think. It has always been different, that's maybe why foreign people have some problems. I'm going to check the form and come back to you.
But, you are not sure to have your tickets, cause there will be a draw.

Nope, it's not only for the French, it says it's for everyone. Besides, why would it be in English if it were only for the French? It's just they didn't realise about postcodes being different in other countries and code for that.
Not sure why they didn't add the facility to edit your details either - that's just silly to omit that.

enqvistfan
11-16-2005, 05:37 PM
Enqvist fan - will you come to my BBQ?

Would be interesting. Thanks for the invitation. I'll tell you.

enqvistfan
11-16-2005, 05:39 PM
Nope, it's not only for the French, it says it's for everyone. Besides, why would it be in English if it were only for the French? It's just they didn't realise about postcodes being different in other countries and code for that.
Not sure why they didn't add the facility to edit your details either - that's just silly to omit that.

Yes, after I saw there was a part in English. But, I think there will be a draw for the french who have a license, then, the ones who don't have one, and then, people from abroad. About postcodes, it's stupid. Well, you can't send them an email ??