No, I said that because I was trying to get a new passport because my old expired, and people who are there to help their citizens are very rude and their process for getting a new passport is retarded. The whole system is so behind the rest of the world
I deleted my post because I figured out what you said but it's a bit late
For my Canadian passport, mailing all the information back to Canada passport office is the only way. Unless I travelled back to Canada and managed to get a quick one thru passport office there.
Since there are so many important documents (including my existing passport)
I have to use Fedex/UPS/etc and cost a fortune on top of the normal fee for a passport. My son's application was sent back last time because there's shadow of his ear
And the passport only valid for 5 years. Since airline won't let you get on a plane if the passport will expire in 6 months, so basically, the passport is good for 4 1/2 years.