Attention - Password and Security Update - MensTennisForums.com

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post #1 of 78 (permalink) Old 06-15-2016, 08:47 PM Thread Starter
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Attention - Password and Security Update

Hello Everyone,

Per the latest announcements we will be resetting everyone’s passwords. Shortly you should be receiving an email directing you how to change your password. It will look like this:

Quote:
Quote:
Subject: Your new password for *site name*
Dear *username*,

Your password has been reset by an administrator. Your new details are as follows:

Username: *username*

Password: *Randomly generated temp password*

To change your password, please visit this page: *link to password reset edit page from USERCP*

If you suspect this email is a scam, you can confirm the legitimacy of this email by manually navigate to the forum URL yourself and use your new password to log in.

All the best,

Site Name


As you can see it will give you a randomly generated temporary password, as well as telling you where you need to go to updated it accordingly.

If you do not receive this email please go to the contact us page and select Other, and type in Security Password Update Issues

We’re sorry for the inconvenience.



The Community Support Team
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post #2 of 78 (permalink) Old 06-16-2016, 02:36 AM
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Re: Attention - Password and Security Update

thanks but I could not change the password? Coz I want a shorter one. How to do it coz I am a computer dummy. Also got one question: is this new password policy applied to TF too? I did not receive an email from TF asking me to change password so I logged in with my old password, however it said that it was wrong. After that, I sent a request for getting new password/user name but I did not get the e mail. So, how can I log in to TF? Thanks in advance

Edit: I know how to change to a new password now but shall be grateful if you could tell me what is the situation in TF?
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Last edited by Mimi; 06-16-2016 at 04:08 AM.
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post #3 of 78 (permalink) Old 06-16-2016, 11:43 AM
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Re: Attention - Password and Security Update

same as Mimi, I can't log in to TF yet didn't receive any email telling me to change my password and yet I can log in here where I never go and didn't have to change my password here
it would be nice to warn us before blocking our access to the site
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post #4 of 78 (permalink) Old 06-16-2016, 12:22 PM
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Re: Attention - Password and Security Update

I didn't receive an email from TF either and am locked out of it....
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post #5 of 78 (permalink) Old 06-16-2016, 01:44 PM
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Re: Attention - Password and Security Update

Argh,
I got a message from menstennisforum about 12 hrs ago asking for a reset of password which I have done.
I am a very infrequent user here, so i was worried that my account had been compromised.
However I have found that I am locked out of the tennisforum site? Odd???
I have attempted to change the password over at tennnisforum also, I get the link to do so and a message on screen that says your new password will be emailed to you shortly...however the email never arrives.
Are the two sites linked???
I have never had a problem with tennisforum previously.
Can an admin please investigate for me
Cheers

Last edited by bionic71; 06-16-2016 at 01:54 PM.
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post #6 of 78 (permalink) Old 06-16-2016, 01:58 PM
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Re: Attention - Password and Security Update

Same issue on TF as those above (no email received) and my MTF password hasn't even been reset in the first place

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post #7 of 78 (permalink) Old 06-16-2016, 02:03 PM
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Re: Attention - Password and Security Update

I've just been logged out from tennisforum.com (I was still posting 15 minutes ago) and I can't log in anymore. I haven't received an email from the forum admin.
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post #8 of 78 (permalink) Old 06-16-2016, 02:03 PM
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Re: Attention - Password and Security Update

...seems to have been rectified. Cheers
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post #9 of 78 (permalink) Old 06-16-2016, 02:08 PM
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Re: Attention - Password and Security Update

I stay logged into the forums and haven't received any e-mail as of yet. When will I be required to change my password?

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post #10 of 78 (permalink) Old 06-16-2016, 03:14 PM
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Re: Attention - Password and Security Update

Couldn't log in here since last evening until now. Never received the email and tried to use the "forgot pw"-function several times, but received an email only 10 minutes ago.
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post #11 of 78 (permalink) Old 06-16-2016, 03:31 PM
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Re: Attention - Password and Security Update

I still can use my old short password. Does it mean that i can keep it? I honestly do not think making a 10 character, with upper case, lower case, number and symbol necessary for a recreational site like MTF (and TF)

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post #12 of 78 (permalink) Old 06-16-2016, 04:07 PM
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Re: Attention - Password and Security Update

I can still log on with my old password and I just changed my email address to the current one I am using but I still haven't received any emails on both current and previous email accounts.

Does that mean I can keep my old Pass code?

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post #13 of 78 (permalink) Old 06-16-2016, 04:11 PM
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Re: Attention - Password and Security Update

I am still locked out of my TF account.

If I got an email I never saw it.

I reset my password but when I tried to log in with it, the site said I had to enter my cell phone # and then enter a code sent to my phone. Since I don't have my phone with me, I cannot log in.
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post #14 of 78 (permalink) Old 06-16-2016, 05:58 PM
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Re: Attention - Password and Security Update

Next time it will be better to put it somewhere ,where everyone to see the topic.
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post #15 of 78 (permalink) Old 06-16-2016, 05:59 PM
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Re: Attention - Password and Security Update

Quote:
Originally Posted by tealeaves View Post
I can still log on with my old password and I just changed my email address to the current one I am using but I still haven't received any emails on both current and previous email accounts.

Does that mean I can keep my old Pass code?
Same here for me.
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About TF contact with PM to @Euroquitter , he is admin there, so he will help you.


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Finals CH

Singles : 4:4
Doubles : 10:9 CH (ATP 3:0)
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