A request to the people who operate this site: - MensTennisForums.com
Reply
 
LinkBack Thread Tools
post #1 of 17 (permalink) Old 03-16-2010, 11:05 PM Thread Starter
Anastasia Komananov, KGB
 
scoobs's Avatar
 
Join Date: Jun 2005
Age: 38
Posts: 53,509
                     
A request to the people who operate this site:

I know that we're only the end-users, and as such, are about as important in the grand scheme of things as bacterial scum on a sink-plug, but I would like to respectfully request that, in future, when site maintenance needs to be carried out, the following things happen:

1) Notify the end users in advance. Since, I would hope, these works are scheduled to happen, there's no reason at all why the users cannot be notified in advance and be aware that the interruption to service is coming.

2) If not notify the end users in advance, at least notify the admins and mods in advance so THEY can notify the end users. The fact that even they have no idea when the site will be down is just ludicrous.

3) If you must take the site down, some more useful information about when the site will be back up would be useful - I don't know about you, but "shortly" is not particularly descriptive, and I'd struggle to call a 4 hour + downtime as "shortly". More regular and informative status updates on the load screen would be nice.

4) If possible, avoid scheduling downtime during big tournaments - okay so Indian Wells isn't a slam but it's still one of the biggest tour events of the year, and we've just come off a period of very low amounts of tennis, so why wasn't this work completed during that period?

5) Perhaps, just perhaps, bear in mind that the people who use this site are doing so because they expect a service, a service that some of us actually paid for in subscription fees, and that this lazy and careless disregard for them achieves nothing except pissing off the userbase, which is to nobody's benefit whatsoever.

Thank you and have a good day.
scoobs is offline  
Sponsored Links
Advertisement
 
post #2 of 17 (permalink) Old 03-17-2010, 02:21 AM
Registered User
 
Join Date: Jun 2005
Posts: 14,411
                     
Re: A request to the people who operate this site:

all supported

once again this site is more buggy than the average Berlin hotdog stand
Ivanatis is offline  
post #3 of 17 (permalink) Old 03-17-2010, 02:34 AM
Registered User
 
sdtoot's Avatar
 
Join Date: May 2006
Posts: 5,153
                     
Re: A request to the people who operate this site:

Just the same as when TennisForums moved servers a few days ago. Site is now riddled with problems. Expect nothing but database errors for the next couple of days. Why change something that isn't broken?
sdtoot is offline  
post #4 of 17 (permalink) Old 03-17-2010, 04:12 AM
-PREMIUM MEMBER-
 
Join Date: Dec 2007
Posts: 620
                     
Re: A request to the people who operate this site:

Lets see what happens now. The site is up.
truebluefan is offline  
post #5 of 17 (permalink) Old 03-17-2010, 05:05 AM
F***ing have it
 
alfonsojose's Avatar
 
Join Date: Dec 2003
Location: Barranquilla (COL)
Age: 41
Posts: 16,976
                     
Re: A request to the people who operate this site:

Quote:
Originally Posted by truebluefan View Post
Lets see what happens now. The site is up.
Would you mind to comment scoobs's post?. Maybe he sounds a bit harsh, but he's right. A simple e-mail to all users would be a good start

"Poor is the man whose pleasures depend on the permission of another" .. Madonna

Drooling after Schuettler, Bolelli, Volandri, Starace (short haired version), ToJo, Tursunov, Alves, Petzschner, Simon, Qureshi, Steve Johnson
alfonsojose is offline  
post #6 of 17 (permalink) Old 03-17-2010, 06:00 PM
Registered User
 
Jelena's Avatar
 
Join Date: Jul 2005
Age: 43
Posts: 86,142
                     
Re: A request to the people who operate this site:

Quote:
Originally Posted by alfonsojose View Post
Would you mind to comment scoobs's post?. Maybe he sounds a bit harsh, but he's right. A simple e-mail to all users would be a good start
Doesn't have to be email - PM would work too.

About everything else scoobs said - 100% agreed

Vamos Nando! Come on Andy! A portuguese Vamos to André Sá e Marcelo Melo! Vamos Gastão!Auf geht's Dustin! Vamos ChristianLindell!Vamos David! Pojd Tomáš! Davai Dolgo!

Bolo Zenden, Bobo Gille, Zlatan

Last edited by Jelena; 03-17-2010 at 07:14 PM.
Jelena is offline  
post #7 of 17 (permalink) Old 03-17-2010, 09:54 PM
Bite me.....
 
Carlita's Avatar
 
Join Date: Oct 2004
Location: who cares?
Posts: 62,990
                     
Re: A request to the people who operate this site:

I agree with Scoobs as well....

It would be a good thing if the posters were clearly notified somehow and if that's not possible, post something in the moderator forum so at least WE know...

Personally Im getting a bit sick of people sending me pm's every 2 seconds or emailing me or whatever asking me what's going on and when it will be fixed..... and Im just as clueless as they are....

♥Marillion♥ ♥Kane♥
~Fernando Verdasco~
~Juan Martin Del Potro~
Carlita is offline  
post #8 of 17 (permalink) Old 03-17-2010, 10:12 PM
F***ing have it
 
alfonsojose's Avatar
 
Join Date: Dec 2003
Location: Barranquilla (COL)
Age: 41
Posts: 16,976
                     
Re: A request to the people who operate this site:

Quote:
Originally Posted by Jelena View Post
Doesn't have to be email - PM would work too.

About everything else scoobs said - 100% agreed
If MTF is down, you won't see any PM.
Can anyone explain me how MTF runs. Is it an oracle database?

"Poor is the man whose pleasures depend on the permission of another" .. Madonna

Drooling after Schuettler, Bolelli, Volandri, Starace (short haired version), ToJo, Tursunov, Alves, Petzschner, Simon, Qureshi, Steve Johnson
alfonsojose is offline  
post #9 of 17 (permalink) Old 03-17-2010, 11:59 PM
Registered User
 
Jelena's Avatar
 
Join Date: Jul 2005
Age: 43
Posts: 86,142
                     
Re: A request to the people who operate this site:

Quote:
Originally Posted by alfonsojose View Post
If MTF is down, you won't see any PM.
Can anyone explain me how MTF runs. Is it an oracle database?
If they send us a PM before they take the forum down, (for example 2 days before they have scheduled it) then there is enough time to get "mentally prepared" for it.

Vamos Nando! Come on Andy! A portuguese Vamos to André Sá e Marcelo Melo! Vamos Gastão!Auf geht's Dustin! Vamos ChristianLindell!Vamos David! Pojd Tomáš! Davai Dolgo!

Bolo Zenden, Bobo Gille, Zlatan
Jelena is offline  
post #10 of 17 (permalink) Old 03-18-2010, 12:55 AM
Registered User
 
Goldenoldie's Avatar
 
Join Date: May 2009
Location: No fixed abode
Age: 72
Posts: 9,623
                     
Re: A request to the people who operate this site:

Quote:
Originally Posted by ~*Carlita*~ View Post
I agree with Scoobs as well....

It would be a good thing if the posters were clearly notified somehow and if that's not possible, post something in the moderator forum so at least WE know...

Personally Im getting a bit sick of people sending me pm's every 2 seconds or emailing me or whatever asking me what's going on and when it will be fixed..... and Im just as clueless as they are....
Sorry to have bothered you.

M. T. F.
The biggest source of bullshit since cattle were domesticated.
Goldenoldie is offline  
post #11 of 17 (permalink) Old 03-18-2010, 04:27 AM
Anathemaniac
 
Sunset of Age's Avatar
 
Join Date: Jul 2006
Location: The Wall.
Posts: 41,908
                     
Re: A request to the people who operate this site:

100% agree with Scoobs.

BTW, as soon as I am able to enter MTF three days in a row without the Database Error-Monster appearing again, I promise to change my siggie accordingly.

"It's getting colder, I'm getting colder, older, it's getting colder...

Am I still here? As one, with The Fear?
Am I still alive? I'm still f*cking ... Here...!"


"The Storm Before The Calm"

Anathema

Into music of the PROG-Dorky-kind? visit my blog or MTF's Prog Rock Thread.
Sunset of Age is offline  
post #12 of 17 (permalink) Old 03-18-2010, 07:40 AM
Bite me.....
 
Carlita's Avatar
 
Join Date: Oct 2004
Location: who cares?
Posts: 62,990
                     
Re: A request to the people who operate this site:

Quote:
Originally Posted by Goldenoldie View Post
Sorry to have bothered you.
it's nothing personal to those who asked....it just gets frustrating if we mods have nothing to tell you

♥Marillion♥ ♥Kane♥
~Fernando Verdasco~
~Juan Martin Del Potro~
Carlita is offline  
post #13 of 17 (permalink) Old 03-18-2010, 06:55 PM
Occasional Visitor
 
*Ljubica*'s Avatar
 
Join Date: Jul 2003
Posts: 52,208
                     
Re: A request to the people who operate this site:

Quote:
Originally Posted by scoobs View Post
I know that we're only the end-users, and as such, are about as important in the grand scheme of things as bacterial scum on a sink-plug, but I would like to respectfully request that, in future, when site maintenance needs to be carried out, the following things happen:

1) Notify the end users in advance. Since, I would hope, these works are scheduled to happen, there's no reason at all why the users cannot be notified in advance and be aware that the interruption to service is coming.

2) If not notify the end users in advance, at least notify the admins and mods in advance so THEY can notify the end users. The fact that even they have no idea when the site will be down is just ludicrous.

3) If you must take the site down, some more useful information about when the site will be back up would be useful - I don't know about you, but "shortly" is not particularly descriptive, and I'd struggle to call a 4 hour + downtime as "shortly". More regular and informative status updates on the load screen would be nice.

4) If possible, avoid scheduling downtime during big tournaments - okay so Indian Wells isn't a slam but it's still one of the biggest tour events of the year, and we've just come off a period of very low amounts of tennis, so why wasn't this work completed during that period?

5) Perhaps, just perhaps, bear in mind that the people who use this site are doing so because they expect a service, a service that some of us actually paid for in subscription fees, and that this lazy and careless disregard for them achieves nothing except pissing off the userbase, which is to nobody's benefit whatsoever.

Thank you and have a good day.
^^ This I am a Premium Member, and because I'm not allowed to access this site from work, the downtime has meant I've had pretty much no access at all here for over 48 hours now, with no warning. It's simply not good enough when people have paid.

AJDE SRBIJA


Supporting Djoković, Tipsarević, Soderling, Tursunov, Youzhny, Cilić and quite a few more
*Ljubica* is offline  
post #14 of 17 (permalink) Old 03-18-2010, 07:13 PM
Banned!
 
Join Date: Jul 2008
Posts: 17,155
                     
Re: A request to the people who operate this site:

Quote:
Originally Posted by scoobs View Post
I know that we're only the end-users, and as such, are about as important in the grand scheme of things as bacterial scum on a sink-plug, but I would like to respectfully request that, in future, when site maintenance needs to be carried out, the following things happen:

1) Notify the end users in advance. Since, I would hope, these works are scheduled to happen, there's no reason at all why the users cannot be notified in advance and be aware that the interruption to service is coming.

2) If not notify the end users in advance, at least notify the admins and mods in advance so THEY can notify the end users. The fact that even they have no idea when the site will be down is just ludicrous.

3) If you must take the site down, some more useful information about when the site will be back up would be useful - I don't know about you, but "shortly" is not particularly descriptive, and I'd struggle to call a 4 hour + downtime as "shortly". More regular and informative status updates on the load screen would be nice.

4) If possible, avoid scheduling downtime during big tournaments - okay so Indian Wells isn't a slam but it's still one of the biggest tour events of the year, and we've just come off a period of very low amounts of tennis, so why wasn't this work completed during that period?

5) Perhaps, just perhaps, bear in mind that the people who use this site are doing so because they expect a service, a service that some of us actually paid for in subscription fees, and that this lazy and careless disregard for them achieves nothing except pissing off the userbase, which is to nobody's benefit whatsoever.

Thank you and have a good day.
Agree.

The utter lack of respect or even minimal consideration toward the users of this site is unbelievable.
JolánGagó is offline  
post #15 of 17 (permalink) Old 03-18-2010, 07:29 PM
Last dance, Andy
 
tangerine_dream's Avatar
 
Join Date: Nov 2003
Location: New York New Englander
Posts: 25,446
                     
Re: A request to the people who operate this site:

I would like to commend the MTF admins. for deciding to move everything to a new server in the middle of a masters and not in the preceding weeks when there weren't any major tennis tournaments being played. That was really well thought out.

"What kind of shape am I in now? Well round is a shape." said Roddick with a laugh. "I had a very detailed retirement plan, and I feel like I've met every aspect of it: a lot of golf, a lot of carbs, a lot of fried food, and some booze, occasionally — I've been completely committed ... The results have shown."


Mugs Tennis Forums
tangerine_dream is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the MensTennisForums.com forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome