Miss him without ever having 'met' him.
That's something else.
Misha Glenny - The Balkans: 1804 - 2012, I finished in February, outstanding. The biggest problem I have is pronouncing the towns & surnames, even now it takes me twice as long to read a book on the Balkans than any other book.
I haven't read the book but I heard it's a quality, comprehensive study. He is often cited in ex-yu countries too, and his books are translated into local languages. The issue is indeed a complex one and it's a brave decision to embark on such project.
But many things depend on viewpoints, on "where you stand on". For example, if there are so many people, not least among historians, who will in unison proclaim Churchill, an overall unsavory character "a man of the century" I must beg to differ.
But Churchill did say something like Balkans produce more history than they can consume, and I fully agree. One another occasion, when he was told by his associate something like "Tito will turn Yugoslavia into a Soviet-like dictatorship", he retorted "Do you intend to live there?"
If the book captures that sense of shaping the lives of the millions like it was a game of chess, I think the author maybe did a good job.