Roland Garros On-line Ticket Applications - Please Help! - MensTennisForums.com
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post #1 of 24 (permalink) Old 11-15-2005, 07:23 AM Thread Starter
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Roland Garros On-line Ticket Applications - Please Help!

I am trying to use the new online application system to apply for Roland Garros tickets for 2006. It directs you to the following link to set up an account:

https://www.billetterie.fft.fr/FFT/a...od=setLocaleEN

But when you try to submit the form on the next page it continually says that the postcode is invalid and that it needs to be 5 characters!!

Has anyone else tried and had this trouble? Does anyone know how to get around it?

Any help would be appreciated!

Thank you tennis loving friends



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post #2 of 24 (permalink) Old 11-15-2005, 08:45 AM
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Re: Roland Garros On-line Ticket Applications - Please Help!

I put my postcode in the second line of the address, and filled the postcode section with 5 zeroes, and it accepted that, and sent me a confirmatory e-mail. Presumably there will be an extraneous line of zeroes in my address when they send the tickets, but the PO normally manages to sort things out...
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post #3 of 24 (permalink) Old 11-15-2005, 09:01 AM
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Re: Roland Garros On-line Ticket Applications - Please Help!

Wooh, does everyone know they've changed the application period and it's now November 14th to February 15th? Better get going on that then. It's only an application to go into the "draw", but I would have missed it as I normally don't look at the site until Feb.

Looks like they have got the form validation code wrong (wants 5 numbers as per French postcodes). Just put in any 5 numbers and make sure your address is correct! It worked for me.
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post #4 of 24 (permalink) Old 11-15-2005, 09:08 AM
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Re: Roland Garros On-line Ticket Applications - Please Help!

I have a similar problem with telephone and mobile numbers, it doesn´t work to me without gaps, filling with zeros...
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post #5 of 24 (permalink) Old 11-15-2005, 09:14 AM
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Re: Roland Garros On-line Ticket Applications - Please Help!

Quote:
Originally Posted by Deivid23
I have a similar problem with telephone and mobile numbers, it doesn´t work to me without gaps, filling with zeros...
It worked filling with zeros ahead of the numbers, what a crap form
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post #6 of 24 (permalink) Old 11-15-2005, 09:21 AM
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Re: Roland Garros On-line Ticket Applications - Please Help!

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Originally Posted by Deivid23
It worked filling with zeros ahead of the numbers, what a crap form
I don't think they're likely to use the phone numbers but the postcodes are really important because it needs to match your credit card!

Unfortunately, you cannot edit your profile afterwards either, you have to phone them. You also cannot email them to tell them they've got the web form wrong (or maybe I need to look a little further).
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post #7 of 24 (permalink) Old 11-15-2005, 09:25 AM
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Re: Roland Garros On-line Ticket Applications - Please Help!

Quote:
Originally Posted by jtipson
I don't think they're likely to use the phone numbers but the postcodes are really important because it needs to match your credit card!

Unfortunately, you cannot edit your profile afterwards either, you have to phone them. You also cannot email them to tell them they've got the web form wrong (or maybe I need to look a little further).
The thing is that a kid could do a better form than that
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post #8 of 24 (permalink) Old 11-15-2005, 09:33 AM
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Re: Roland Garros On-line Ticket Applications - Please Help!

I have a hunch the solution to the problem is very simple:

Use the French language version of the site and everything works perfectly. Try to use English and they do everything they can to make life as difficult as possible for you. It's just preparing you for what you'll experience when you visit France without speaking the native tongue.

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post #9 of 24 (permalink) Old 11-15-2005, 09:36 AM
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Re: Roland Garros On-line Ticket Applications - Please Help!

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Originally Posted by Deivid23
The thing is that a kid could do a better form than that
Sure, but I don't think it's a programming issue, it's a cultural issue - perhaps they didn't realise that other countries don't have five digit postcodes.
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post #10 of 24 (permalink) Old 11-15-2005, 09:51 AM
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Re: Roland Garros On-line Ticket Applications - Please Help!

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Originally Posted by jtipson
Sure, but I don't think it's a programming issue, it's a cultural issue - perhaps they didn't realise that other countries don't have five digit postcodes.
It´s also a programming issue and it´s quite ridiculous, it´s trivial to solve this kind of problems with the strings
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post #11 of 24 (permalink) Old 11-15-2005, 09:55 AM
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Re: Roland Garros On-line Ticket Applications - Please Help!

Also, you can´t reserve tickets for more than 2 days, if I´ve understood well
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post #12 of 24 (permalink) Old 11-15-2005, 10:10 AM
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Re: Roland Garros On-line Ticket Applications - Please Help!

Quote:
Originally Posted by gravity
I have a hunch the solution to the problem is very simple:

Use the French language version of the site and everything works perfectly. Try to use English and they do everything they can to make life as difficult as possible for you. It's just preparing you for what you'll experience when you visit France without speaking the native tongue.
Doesnt work for me either. It keeps saying my postal code isnt right.

Horrible.
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post #13 of 24 (permalink) Old 11-15-2005, 10:25 AM
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Re: Roland Garros On-line Ticket Applications - Please Help!

Im in France, and i had no problem, i ordered all the tickets already. Mostly annex seats, but no troubles.
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post #14 of 24 (permalink) Old 11-15-2005, 11:43 AM Thread Starter
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Re: Roland Garros On-line Ticket Applications - Please Help!

I've completed the form using '00000' for the postcode, but you can only change the details by writing to them.

I'm wondering if this will cause a problem when the credit card company checks the details


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post #15 of 24 (permalink) Old 11-15-2005, 01:09 PM
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Re: Roland Garros On-line Ticket Applications - Please Help!

Quote:
Originally Posted by FrogBurger
Im in France, and i had no problem, i ordered all the tickets already. Mostly annex seats, but no troubles.
No doubt you have a five figure postcode. You didn't order the tickets by the way, your application just went into a big pot from which they do a draw. A bit like Wimbledon, but much nicer (since you can say which days, which courts and how many tickets).
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